Shipping

In-stock item orders placed before 3pm CST will ship same day! 

* Furniture, stands and sandbags may require additional charges. 

 

* EMI Audio works hard to save you money on the best Audio, Video & Lighting products.  Unfortunately sometimes oversized items need to have a handling fee applied to them.  Please contact us for a custom shipping quote for bulk or oversized items 1-800-832-5174 

We can ship to virtually any address in the US. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. 

Items with original accessories may be returned within 45 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Used items may be returned within 45 days for a full refund.  

You should expect to receive your refund within 1 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.