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Rental FAQ's

Rental Process

1. Create an online rental quote request (this is not yet a reservation). Our rental experts will contact you for confirmation & money down to hold the equipment. You will be required to pay a refundable security deposit for the rental.

2. Pickup your reservation on the specified pickup day. Provide us with a *MN drivers license and a major credit card. Our rental experts will go over your rental in great detail and provide training if needed.  

If you need to cancel your order please do so within 48 hours of your pickup date to maintain positive standing on your account.

3. Enjoy your rental equipment for up to 5 days for the same low price. Return equipment on specified day or you can extend rental via phone or email.

Deposit Policy

  • Customers required to pay deposit with cash or credit card.
  • *Out of state customers: Pay 2x deposit with local on-site contact info from venue.
  • *If you want equipment shipped to you: Pay 3x deposit plus two way shipping.
  • Credit Card required for rental payment.
  • Credit card refunds may take 5 business days to appear in account.
  • No checks for rental deposits.
  • Deposit is required based on rental history.

Check Policy

  • Sorry, no personal checks accepted.
  • Pre-approved business checks, CC or ACH accepted
  • Schools and goverment organiziations can pay by check, CC or ACH

Customer Account Form (non-business)

Please fill in the information to get started.
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Thank you! A copy of this form has been sent to the Rental department. Please allow 24hrs for a response. Our business hours are 10-5pm Mon-Sat.

Billing Customer Account Form

Please fill in the information to get started.
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Value is required

All invoices must be paid within 30 days of the date issued.
We accept Check, ACH or Credit Card payments.
The undersigned purchaser agrees that the applicant will pay any legal fees and third party collection costs.

Thank you! Your form has been received. Please allow 24hrs for a response. Our business hours are 10-5pm Mon-Sat. Please send ST3 Tax exempt forms to Accounting@emiaudio.com

Ready To Get Started?